NPR: States face language barriers to health exchange sign up
Transforming Health | 09.30.13
States are working to resolve language barriers as they prepare to launch insurance marketplaces.
Polling shows that many Americans aren't quite sure how the Affordable Care Act will affect them, and it may be even more confusing for immigrants and people who don't speak English as their first language. Illinois has a large immigrant population, and the state has been working to resolve language barriers as it gets ready to launch its insurance marketplace.
Chicago's Alivio Medical Center serves a largely Mexican and Mexican-American population. Earlier this week, doctors, nurses and office staff filled the lobby of one of the center's clinics as Susan Vega began to clarify the intricacies of the Affordable Care Act.