Eight midstate hospitals recognized for high quality care
Ben Allen, witf Morning Edition Host | 11.08.13
(York) -- Eight central Pennsylvania hospitals have been recognized by an industry group for their high level of care.
Only one hospital in the midstate made it on both last year's and this year's list from the Joint Commission - Holy Spirit in Camp Hill, Cumberland County.
The commission is an independent group that inspects and accredits hospitals that pay its membership fees.
The other seven on the list, including OSS Orthopaedic Hospital in York, are newcomers.
Marge Mooers, Chief Operating Officer at OSS Orthopaedic, says increased competition has spurred improvement.
"The customers are so much more educated. They go online, they look at the sites that are out there that provide information for them as to quality, and I think more hospitals want to be recognized because hopefully then that equates to more patients wanting to use them more."
Mooers says when they didn't make last year's list, they got to work.
More patients are going online to learn about their options and look for quality care.
"We look at our processes to see what kinds of things prevent you from reaching the scores that you want and then involving the right people to make process changes to make it happen."
Mooers says OSS is always re-evaluating its work to see where it can improve.
Mooers says patients may not notice a difference in care, but nurses and doctors are now more diligent in administering medication and checking on patients.
The Joint Commission named 47 hospitals in Pennsylvania to its list, more than double last year's total.
Midstate hospitals recognized:
Holy Spirit Hospital - Camp Hill
Gettysburg Hospital - Gettysburg
Hanover Hospital - Hanover
PinnacleHealth Hospitals - Harrisburg
The Good Samaritan Hospital - Lebanon
Heart of Lancaster Regional Medical Center - Lititz
St. Joseph Regional Health Network - Reading
OSS Orthopaedic Hospital - York